FAQ
Frequently asked questions about Red DSMC2 Camera Cage
- Do the XLR ports in the B1 cage’s Advanced I/O Module provide phantom power?
- What’s the difference between the A1, B1, and C1 cages?
- When I plug my monitor or wireless video transmitter into the HDMI port of the cage, the Red LCD/EVF display shuts down. Why is this?
- On my gold mount battery plate-fitted cage, when I touch the battery while the camera is powered on, the whole system shuts down. What’s wrong?
- The baseplate that comes with each cage seems to fit onto smaller dovetails than the Arri standard size dovetails. What dovetail is it compatible with?
- The R/S button on the top handle is not triggering the camera. What’s wrong?
- How many Amps of power does the cage provide?
- I don’t want to buy an entire cage and just want the I/O module/top plate. Can I do this?
- Is there a way to extend the length of the top handle in order to operate the camera off the back of the setup?
- The run/stop functionality of my wooden handle or Nucleus-M hand unit/handgrips is not working with my Red DSMC2 camera. What do I do?
- I lost the cage’s mounting screws. Can I buy replacements?
- What is the warranty for this product?